Read on for:

📚 Win a copy of Anna Goldsworthy’s Quarterly Essay
🏦 How banks are safeguarding trust and adopting AI
⚽️ Lessons in humanity from the FIFA World Cup

📫 Banking on it.

Welcome to our new subscribers and hello to our regular analoguers 👋🏼
It’s been a huge month or so at ClearAI – and also just generally in the AI world so this drop is a little longer than usual but worth it if you want to know what’s been going on, particularly in our country. We’ve seen AI geopolitics have a bit more of an impact down under (mainly) with:

🤖 Anthropic’s Fable model access being pulled then reinstated – making us rethink sovereign AI,
💸 Token-based usage bringing into sharp focus the debate between closed and open source models, and
🏗️ Data centres being touted as either the beginning or the end of Australia’s AI upswing for its local population.

I’m planning to stop and take stock of what all this really means for us soon. In the meantime, I’ll just have 22 tabs open on my Mac with every intention to read every interesting article, news story and policy white paper/update from around the world that I come across. Turns out it’s just not humanly possible. My biological constraints present a series of natural, inherent boundaries that no amount of compute, data or AI talent can help me overcome. So I take comfort in that and spread the message of hope that this is ok (and if you want mental clarity and focus, I advise against my current modus operandi 🥲).

What’s been helping me stay grounded in reality and checked on my priorities though are the conversations and interactions ClearAI has with organisations across the country as we work with them to rollout human-centric AI adoption. Though each one is of a different shape, size and sector, the questions we hear from leaders are largely the same:

🏁 We feel behind on AI… where do we start?
📋 How do we keep our data secure and manage the risks that AI presents?
🤝 How do we help people face their fears around technological change?
🤔 How do we get people to use AI without outsourcing critical thinking and creativity?
🧨 How do we harness the opportunities and benefits in line with our values?

As we help leaders answer these, I sometimes wonder how the earliest of AI adopters are going with it all – so I thought I’d ask someone who’s in the thick of it. For this drop’s Feature, I interviewed Amanda Tay (General Manager of SME at ING, an ethical AI enthusiast, all-round good human) and asked her how the banking sector has been implementing safe, secure and effective AI technology into their operations. Not-so-coincidentally, Amanda and I will be on an industry panel discussion this arvo at Australia’s 2026 AI Safety Forum in Sydney – so consider this an exclusive limited edition Labubu type of interview for all our readers who can’t be with us today.

P.S. You’ll be hearing from just me for a while as Josh is currently on paternity leave – he and his wife are imminently awaiting the arrival of their third child 🥳

Jisoo Kim
Co-Founder + Director

🎁 Flash Comp

Last drop, we commended Anna Goldsworthy’s Quarterly Essay ‘The God We Made: The Threat and Promise of Artificial Intelligence’ to you. And now, we have an exclusive analogue interview with Anna lined up for an August drop. So we’re running a quick comp to get to know analoguers a bit better and bring them content they want to read. This will also help us shape the questions we put to Anna. Vote in the poll below to go in the draw to get a copy of Anna’s Quarterly Essay mailed to your door. Winner will be drawn and notified separately but announced in the 5 August analogue drop.

🇦🇺 AI News x Australia

  • Balancing act: PM Albanese told the NSW Labor Conference on Sunday that “Australia can set the ground rules for AI, we can shape the future, not let the future shape us”. Behind the rhetoric, Cabinet is weighing copyright exemptions for AI companies in exchange for $50bn-plus in data centre investment and a $350m-a-year artists' fund. The government denies any plan to weaken on copyright. On Monday, Opposition Leader Angus Taylor vowed to get laws right so AI companies aren't “stealing from Australian creators”. People are looking to an upcoming major AI speech from the PM later at the 50th ALP National Conference in Adelaide later this month for answers.
    Comment: There’s one key question on the table. Do AI companies have to ask and pay to train on Australian books, music, journalism and art – or do they get a pass in exchange for building $50bn of data centres here? Both parties have now publicly promised to protect Australian talent, while some creators say they're ready to deal – “ask us, get permission, pay us” – so now we wait and see how this all pans out.

  • Anthropic x ABC: The ABC has made Anthropic's Claude its enterprise AI tool of choice, with a pilot of around 100 ‘AI Champions’ starting this month – including converting regional radio bulletins into online articles, fact-checked by the same local journalists who wrote them. The Media, Entertainment and Arts Alliance (MEAA) says management refused to commit that AI won't replace human workers, while disclosure rules have narrowed with audiences informed only when AI use “could materially affect their understanding”.
    Comment: One of Australia's most trusted institutions is adopting Australia’s least trusted technology. But as taxpayers, we want Claude used well (with the right settings around governance, skills, data). Few organisations are better placed to show Australians what good AI adoption looks like. What's missing is one sentence, said plainly and early: "This is about capacity, not headcount." The reported 28 July staff town hall could be the moment they say it. We're backing the ABC to get this right.

  • Microsoft x Nine: Nine has signed an Australian-first deal giving Copilot access to the full text of Nine's mastheads – the AFR, SMH, The Age and Brisbane Times – beyond the paywall preview. Copilot will use Nine’s news sources to “ground” its answers in verified reporting, showing snippets and headlines with attribution and a click-through to the full story, with licensing revenue flowing back to Nine.

    Comment: This is a smart play by Nine. Copilot users should know that when asking the tool about the news, Nine’s editorial lens will be pushed to you as a priority. No harm in using some old technology then as well: search for and read more than one source to ensure you’re getting different perspectives.

🤠 The AI Round-Up

The Good
Australia’s AI Safety Institute (AISI) is now testing frontier models to catch questionable AI behaviour “while it's still confined to the testing lab”. Assistant Minister Andrew Charlton told the AI Safety Forum yesterday (Jisoo is heading there now for Day 2) that AI models already “are cheating, deceiving, going their own way”. AISI is assessing the risks of AI agents with the Gradient Institute, and making sure AI systems do what people intend via studies with CSIRO. Charlton's framing of the existing-laws approach as “not fewer rules – faster rules, applied by regulators who already understand their sectors” positions any AI safety regulation as an enabler, not a brake.
Comment: We’ve always said that the AISI is a great start. Any safety work we do for ourselves helps us make sovereign choices – even in the face of the smaller bets we’ve made on AI compared to likeminded middle powers.

The Bad
But let’s look at the past fortnight from the POV of an average Australian consumer (or business) using AI. Anthropic's Fable 5 – the most capable model generally available to the public – was suspended under US export controls, then returned after 18 days, with Canberra consulted on neither. Microsoft's 365 price rises took effect last Wednesday – frontline plans up as much as 43%, Copilot features baked in whether you asked or not. And OpenAI released GPT-5.6 to about 20 US-government-approved organisations, with the White House deciding who else gets it, “customer by customer”.
Comment: None of these decisions are outrageous on their own. But together they highlight just how much we’re becoming a country consuming AI on other people's terms – access switched off in DC, prices set in Redmond, frontier releases gated by our ally's national security settings. It will be interesting to see how AISI’s work ties into these issues as there is a real case for a coherent pro-human, pro-Australian AI vision, and the PM's speech this month is the chance to launch one.

& The Ugly
Reports that Meta paid contractors to run a covert project – internally called “Cannes” – in which staff posed as under-18 users and sent more than 45,000 crisis prompts about suicide, eating disorders and sexual content to rival chatbots ChatGPT, Gemini and Character.AI, without those companies' knowledge. Meta says it's “industry-standard” competitive benchmarking while Character.AI says it breached their terms of service. The children were fake but the safety failures being catalogued are real and it’s unclear what Meta is going to do with all the data it acquired over the course of the project.
Comment: There's a version of this that's legitimate – rigorous safety testing of how chatbots handle children in crisis is exactly what we want. But what makes this ugly is that Meta built the machinery to find these failures and pointed it at competitors, not itself and not really to improve the field (from what we can see so far). This is a practice that could dilute the efficacy and legitimacy of AI safety testing, setting a bad precedent when it’s used as a cover for anti-competitive purposes.

🎟️ Events

🎟️ ClearAI Presents: The New Way of Using Microsoft Copilot
Tuesday 4 August, 10:30-11:15am AEST
While everyone online is talking about Claude and ChatGPT, Microsoft Copilot has quietly been getting better. Copilot Cowork is now generally available, there’s access to new models, and some great upgrades to notebooks. Join us for a practical session on using Microsoft Copilot in the most productive way possible. As always, it’s free!

🎁 IBM Technology: 5 AI Agent Terms You Need To Know
If you’re feeling overwhelmed by all the words and phrases about current day AI, then here’s an excellent video on the IBM channel outlining exactly what agents, tools, memory, planning, and reasoning is. This basic rundown of the key terms helps explain how agentic AI works the way it does. Check it out here.

📝 The Feature

Amanda Tay giving us a look into what responsible AI looks like in practice.

JK: Amanda, I know you as someone who gets excited about the possibilities of AI, but who also spends a lot of time thinking about risk, governance and responsible use. How do you balance that tension when the technology is moving so quickly?

AT: Tension is exactly the right word. And I believe that tension needs to exist. The opportunity with AI is enormous, but so are the responsibilities that come with it. The speed we want has to be balanced with governance, risk management and ethical considerations. Together, that's what creates sustainable progress. It's a bit like feng shui when those things are in balance, everything works better.
You've probably heard the phrase “go slow to go fast” and I think that's particularly true with AI. When something touches customers, employees or their data, you can't just rush in because the technology is exciting. You have to stop and ask some basic questions: Does this genuinely add value? Is it something people actually want? Have we thought through the risks and unintended consequences?
So, looping back to your question, I don't see the tension as a problem to solve. I think it's a really healthy thing to have. It forces you to pause and ask whether you're solving a real problem, whether people actually want it, and whether you've thought through the risks.
The organisations that will get the most value from AI won't necessarily be the fastest adopters. They'll be the ones that can innovate responsibly, bring people with them, and stay focused on delivering outcomes that genuinely add value for customers.

JK: Picking up on that… trust in finance is already hard-won, and there’s a lot of emotional baggage in banking. How do you keep on top of it? Do you survey people, track the national sentiment work, run design working groups?

AT: Trust is everything. If you don't have trust, you don't have anything. We're fortunate to have a strong and well-regulated banking system in Australia, and that's important because people are trusting us with some of the most significant financial decisions in their lives.
When it comes to AI, I think the starting point has to be the customer. We spend a lot of time listening to customers and understanding what builds trust, what maintains it, and where their concerns are. Just because something is possible with AI doesn't mean it's something customers want or value.
Internally, we've created a lot of opportunities for our people to learn, experiment and build their understanding of AI. That's a really positive thing. But as you move closer to customer-facing use cases, the stakes become much higher. You're dealing with things like privacy, personal information and the customer experience itself.
That's why trust has to remain at the centre of every decision. Trust can be lost very quickly. For me, it's not about using AI for the sake of using AI. It's about being really clear on where it genuinely adds value, where it improves outcomes for customers, and where it helps solve a real problem.
AI is still evolving, and people are rightly asking questions about accuracy, reliability and transparency. So rather than trying to do everything, I think the better approach is to focus on the areas where AI can create meaningful value while continuing to earn and maintain customer trust.

Read the rest of the interview here.

🕰️ The Analogue Edit

Robbie shares some lessons in humanity from the FIFA World Cup:

I’ve been watching a lot of the World Cup these last few weeks. I don’t follow the sport that much in regular seasons, but the World Cup has always been something that captures me. It’s fantastic watching the incredible enthusiasm, pride, and passion that so many fans have for their country when watching them play “the beautiful game” on a global stage. Overwhelming crowds of fans light up the stadiums, dressed in their nation’s football colours, chanting and cheering whilst their team plays. Even at home, millions of people are getting up at unusual times…2am, 3am, 4am.. just to watch their country play.

Last Saturday I woke up at 3am to drive to meet friends so we could watch Australia play against Egypt. I didn’t wake up feeling tired or cranky – I was honestly very excited. It’s such a pleasure to see our players represent us on the world stage – makes me proud to be an Aussie.

When we lost after a drawn-out game and penalty shoot-out, it was a gut punch for the Australian players and fans. The Egyptians were overjoyed. But rather than go off celebrating, their star player Mo Salah came to console the Socceroos and congratulate them for a great tournament and well-fought game. A true class act.

My love of the World Cup has not just been about the excitement from all cultures for their teams, but the grace they show each other after the game. After Brazil beat Japan recently, their fans helped the Japanese fans clean up the stadium. Argentinian fans applauded and congratulated the Cape Verde team after their knockout loss. It’s been a beautiful display of sportsmanship and human decency between countries during one of the biggest tournaments in the world. 

Oftentimes, social media and mainstream news makes us think that the world is all at each other’s throats and that we all hate one another. I’ve stopped using most social media as a result to keep my mental health in good shape. But most regular people offline will often be very welcoming, supportive, and kind to one another – regardless of our differences. 

I’m not saying that the world doesn’t have very real problems, or that there are no hateful people on this planet. But getting offline and encountering others in the real world can often show that there are many wonderful people ready to be loving and kind.

Louis Armstrong’s classic song ‘What a Wonderful World’ still rings true today – you just have to be willing to look for it. Or be that person for someone else first.

Hey. If you’re still here, we want to share a secret: you’re a good egg. Thanks for joining us again and see you in the next drop.

Yours in humanity,

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